2025 Client Survey Results

We’re excited to share the latest results from our annual BPAS Client Satisfaction Survey, where over 3,700 plan sponsors rated their experience with BPAS. The feedback is clear: our commitment to security, expertise, and service makes a difference.

Here’s what stood out:

  • 96% of clients are satisfied with BPAS
  • 85% say BPAS simplified HR’s workload
  • 97% would recommend BPAS
  • 92% are satisfied with BPAS Participant Services

A streamlined plan experience means less stress for HR and more confidence for participants. Our Plan Portal and Participant Portal scored 89% and 90% satisfaction, making plan management easier than ever.

We’re grateful for the trust and partnership of our clients. Your feedback drives us to keep innovating and improving.

Ready to strengthen your retirement plan strategy? Let’s talk.

2025 Survey Results

The information provided in this blog post is for informational purposes only and should not be considered as financial, legal, or professional advice. Always consult with a qualified professional for specific advice tailored to your individual circumstances.