About BPAS

One Company. One Call.

BPAS is a national provider of retirement plans, benefit plans, fund administration, and institutional trust services. We make it our mission to simplify the complicated by delivering benefit-plan services that solve client challenges with the convenience of one company, one call. We support 5,800 plans, $110 billion in trust assets, $1.3 trillion in fund administration, and more than 810,000 participants in partnership with advisors, trustees, and financial professionals across the nation.

BPAS is a wholly-owned subsidiary of Community Financial System, Inc. (CBSI, NYSE: CBU).

BPAS Family of Services

SPECIALTY Retirement Plan Administration Practices

BPAS Subsidiaries

Hand Benefits & Trust | NRS Trust Product Administration | Global Trust Company | BPAS Trust Company of Puerto Rico

SOLVING Tomorrow’s Benefit Challenges TODAY

As a solutions-oriented national practice, we are committed to
“Solving Tomorrow’s Benefit Challenges Today.”

CORPORATE Memberships & Affiliations

Alliance Benefit Group (ABG) Consortium of Retirement Plan Administrators
American Academy of Actuaries
American Bankers Association (ABA)
American Society of Pension Professionals & Actuaries (ASPPA), and its three sister organizations (ACOPA, NTSA, and NAPA) which comprise the American Retirement Association
Coalition of Collective Investment Trusts
Defined Contribution Institutional Investment Association (DCIIA)
Employers Council on Flexible Compensation (ECFC)
International Foundation of Employee Benefit Plans (IFEBP)
Investment Management Consultants Association (IMCA)
National Institute of Pension Administrators (NIPA)
Society of Actuaries
Society of Professional Asset Managers and Recordkeepers (SPARK)

Culture

We think differently. We continually create differential value for our customers.
We hire, train and acquire top talent; stay at the forefront of technology, compliance and regulatory changes; and assume a higher level of responsibility for our clients’ plans. In a crowded marketplace, service, flexibility and expertise set BPAS apart.

We are committed to teamwork in our business so you will have a successful client experience at every touch point. Our service commitment to the constituents we serve is simply, one company, one call. We offer a unique customer focus, which supports our mission to help employees retire with dignity.

We foster an environment of entrepreneurship and empower our staff to address client issues. We promote work-place diversity and believe that our staff (all US-based) should maintain a healthy work-life balance.

BPAS is a trusted partner. Our heritage and experience define our commitment to always meet the needs of our clients. Maintaining a culture that demands integrity and ethical values is critical to BPAS.
We have designed programs and policies around three core values:

A fiduciary, full-disclosure, and zero-conflict-of-interest service model.

The highest level of integrity and respect for all individuals.

An effective balance of high tech and high touch. Knowledgeable, long-tenured employees providing for a consistently high level of service, combined with superior technology with the purpose of mitigating our clients’ liability and reducing their administrative burdens.

Diversity Council

At BPAS, we support and participate in the Community Bank Systems, Inc. (CBSI) Diversity Council. The CBSI Diversity Council includes 23 members and 83 ambassadors, all serving as representatives for more 3,000 employees across the CBSI family of companies. They are the eyes, the ears and, more importantly, the voices of the community that is our company.

The Diversity Council’s Mission is to put faces and names to the concepts of diversity and inclusion. It is here to make sure no one feels unheard, unseen or uninvited. Through that effort, we foster a culture that doesn’t just accept diversity, but values it.

“There is nothing more important to me than our culture–who we are, what our values are and how we treat each other. That certainly includes a commitment by our organization that any discrimination, racism or inequality of any kind will never be acceptable or tolerated. Our culture and our values are the source of our strength, our sustainability, and our capacity to support our employees, our communities and our shareholders. Thank you.”
Mark Tryniski, CEO and President of Community Bank System, Inc. (CBSI)

Community

At BPAS, we value the connection between our clients, employees, jobs, and communities. Embracing this connection is part of our corporate culture. We believe in giving back through corporate commitment, employee commitment, and supporting our troops.

Corporate commitment

BPAS supports a variety of social and military/veteran organizations across the nation with financial resources and volunteerism.

Employee commitment

We empower our employees to play vital roles in their local communities. BPAS employees embrace our corporate values of loyalty, expertise, and hard work by making a difference in our communities.

Our History

We’ve Been Solving Benefit Challenges Since 1973

1973

BPAS Incorporated as a TPA based in Utica, NY. Market name was BPA (Benefit Plans Administrators, Inc.)

1991

Community Bank System, Inc. (CBSI) (NYSE: CBU) enters employee benefit trust market with BPAS as outsourcing partner.

1996

CBSI acquires BPAS, a TPA with 17 employees and $1 million in annual revenue.

BPAS launches daily valuation DC plan administration services

1998

BPAS becomes a member of the NSCC (National Securities Clearing Corporation).

1999

BPAS enters the IRA administration business.

2000

BPAS enters the Puerto Rico market and 1165€ plan administration business .

2003

BPAS acquires Syracuse Global Human Resources Solutions Group practice of PriceWaterhouseCoopers, LLP (actuarial and benefits consulting practice) which became Harbridge Consulting Group, a BPAS Company.

2005

BPAS opens Pittsburgh office.

Launches AutoRollovers, an economical Safe Harbor forced-rollover IRA solution

2007

BPAS acquires Hand Benefits & Trust and expands collective investment fund administration business

2008

BPAS acquires Alliance Benefit Group (ABG) Philadelphia from BenefitStreet.

2011

BPAS acquires CAI Benefits, Inc. with offices in New York City and New Jersey.

BPAS launches MyPlanLoan Services offering loan continuation to terminated retirement plan participants in an effort to help avoid loan defaults.

BPAS launches its Fiduciary Services line, a 3(38) for DC/DB plans sold by non-fiduciary registered representatives.

2012

BPAS establishes BPAS Trust Company of Puerto Rico to support PR 1081 plans (administration and custodial services).

2013

BPAS launches VEBA services.

2014

BPAS acquires actuarial practice for pension and post-retirement medical benefits from LBS (Excellus BlueCross).

2015

BPAS acquires daily valuation practice from LBS (Excellus BlueCross).

BPAS acquires DB/DC practice from Oneida Financial Group.

2016

BPAS launches HSA product.

2017

BPAS acquires Northeast Retirement Services, Inc. and Global Trust Company.

2021

BPAS acquires Fringe Benefits Design, Inc.

2023

BPAS completes a book of business acquisition with Lifetime Benefit Solutions TPA Services in Syracuse, NY

2024

BPAS acquires David G. Leonard A.S.A., LLC (DGL) in Ormond Beach, FL

BPAS acquires Creative Plan Designs, LTD (CPD) in East Meadow, NY

About BPAS
Culture
Community
Our History